Withdrawal Policy

Last updated: July 2026. This policy covers the rules, methods, and timelines for withdrawal requests from Spinbara Casino accounts. For financial intelligence context see https://www.austrac.gov.au.

Eligibility

Withdrawals require: completed KYC verification; no active bonus wagering requirements unless forfeited; a requested amount meeting the minimum threshold for the chosen method; and no open compliance review or account hold.

Identity Verification

KYC is mandatory at first withdrawal or upon reaching AUD 5,000 in cumulative transactions under the March 2026 AML/CTF rules. Completing verification in advance avoids delays at the cashout stage.

Processing Timelines

Cryptocurrency withdrawals (BTC, USDT, ETH) typically settle on the blockchain within minutes to a few hours of internal approval for fully verified accounts. PayID transfers arrive within a few hours of approval. Bank transfers take longer due to AUSTRAC monitoring applied by Australian banks to incoming international gaming transfers, and may take one to five business days.

Credit Card Withdrawals

Credit card withdrawals are not available to Australian punters. Since 11 June 2024, Australian banks are legally required to block gambling-related credit card transactions in both directions.

Fees

No internal withdrawal fees are charged. Cryptocurrency network fees apply on the blockchain side separately. Payment provider fees, where applicable, are displayed in the cashier at the time of transaction.

Compliance Reviews

All withdrawal requests undergo a compliance review before funds are released, typically completed within 24 hours for fully verified accounts in good standing.

Disputes

If a withdrawal is declined or delayed, contact support via live chat or email with the relevant transaction reference number.